Ever wonder how a creditor
decides whether to grant you credit? For years, creditors
have been using credit scoring systems to determine
if you'd be a good risk for credit cards and auto loans.
More recently, credit scoring has been used to help
creditors evaluate your ability to repay home mortgage
loans. Here's how credit scoring works in helping decide
who gets credit -- and why.
What is credit scoring?
Credit scoring is a system creditors use to help determine
whether to give you credit.
Information about you and your credit experiences,
such as your bill-paying history, the number and type
of accounts you have, late payments, collection actions,
outstanding debt, and the age of your accounts, is collected
from your credit application and your credit report.
Using a statistical program, creditors compare this
information to the credit performance of consumers with
similar profiles. A credit scoring system awards points
for each factor that helps predict who is most likely
to repay a debt. A total number of points -- a credit
score -- helps predict how creditworthy you are, that
is, how likely it is that you will repay a loan and
make the payments when due.
Because your credit report is an important part of
many credit scoring systems, it is very important to
make sure it's accurate before you submit a credit application.
To get copies of your report, Click Here or contact
the three major credit reporting agencies:
- See your Personal Credit Report Online - Free

- Experian (formerly TRW): (888) EXPERIAN (397-3742)
- Trans Union: (800) 916-8800
Why is credit scoring used?
Credit scoring is based on real data and statistics,
so it usually is more reliable than subjective or judgmental
methods. It treats all applicants objectively. Judgmental
methods typically rely on criteria that are not systematically
tested and can vary when applied by different individuals.
How is a credit scoring model developed?
To develop a model, a creditor selects a random sample
of its customers, or a sample of similar customers if
their sample is not large enough, and analyzes it statistically
to identify characteristics that relate to creditworthiness.
Then, each of these factors is assigned a weight based
on how strong a predictor it is of who would be a good
credit risk. Each creditor may use its own credit scoring
model, different scoring models for different types
of credit, or a generic model developed by a credit
scoring company.
Under the Equal Credit Opportunity Act, a credit scoring
system may not use certain characteristics like -- race,
sex, marital status, national origin, or religion --
as factors. However, creditors are allowed to use age
in properly designed scoring systems. But any scoring
system that includes age must give equal treatment to
elderly applicants.
What can I do to improve my score?
Credit scoring models are complex and often vary among
creditors and for different types of credit. If one
factor changes, your score may change -- but improvement
generally depends on how that factor relates to other
factors considered by the model. Only the creditor can
explain what might improve your score under the particular
model used to evaluate your credit application.
Nevertheless, scoring models generally evaluate the
following types of information in your credit report:
- Have you paid your bills on time?
Payment history typically is a significant factor.
It is likely that your score will be affected negatively
if you have paid bills late, had an account referred
to collections, or declared bankruptcy, if that history
is reflected on your credit report.
- What
is your outstanding debt? Many scoring models
evaluate the amount of debt you have compared to your
credit limits. If the amount you owe is close to your
credit limit, that is likely to have a negative effect
on your score.
- How long is your credit history?
Generally, models consider the length of your credit
track record. An insufficient credit history may have
an effect on your score, but that can be offset by
other factors, such as timely payments and low balances.
- Have you applied for new credit recently?
Many scoring models consider whether you
have applied for credit recently by looking at "inquiries"
on your credit report when you apply for credit. If
you have applied for too many new accounts recently,
that may negatively affect your score. However, not
all inquiries are counted. Inquiries by creditors
who are monitoring your account or looking at credit
reports to make "prescreened" credit offers
are not counted.
- How many and what types of credit accounts
do you have? Although it is generally good
to have established credit accounts, too many credit
card accounts may have a negative effect on your score.
In addition, many models consider the type of credit
accounts you have. For example, under some scoring
models, loans from finance companies may negatively
affect your credit score.
Scoring models may be based on more than just information
in your credit report. For example, the model may consider
information from your credit application as well: your
job or occupation, length of employment, or whether
you own a home.
To improve your credit score under most models,
concentrate on paying your bills on time, paying down
outstanding balances, and not taking on new debt. It's
likely to take some time to improve your score significantly.
How reliable is the credit scoring system?
Credit scoring systems enable creditors to evaluate
millions of applicants consistently and impartially
on many different characteristics. But to be statistically
valid, credit scoring systems must be based on a big
enough sample. Remember that these systems generally
vary from creditor to creditor.
Although you may think such a system is arbitrary or
impersonal, it can help make decisions faster, more
accurately, and more impartially than individuals when
it is properly designed. And many creditors design their
systems so that in marginal cases, applicants whose
scores are not high enough to pass easily or are low
enough to fail absolutely are referred to a credit manager
who decides whether the company or lender will extend
credit. This may allow for discussion and negotiation
between the credit manager and the consumer.
What happens if you are denied credit or don't
get the terms you want?
If you are denied credit, the Equal Credit Opportunity
Act requires that the creditor give you a notice that
tells you the specific reasons your application was
rejected or the fact that you have the right to learn
the reasons if you ask within 60 days. Indefinite and
vague reasons for denial are illegal, so ask the creditor
to be specific. Acceptable reasons include: "Your
income was low" or "You haven't been employed
long enough." Unacceptable reasons include: "You
didn't meet our minimum standards" or "You
didn't receive enough points on our credit scoring system."
If a creditor says you were denied credit because you
are too near your credit limits on your charge cards
or you have too many credit card accounts, you may want
to reapply after paying down your balances or closing
some accounts. Credit scoring systems consider updated
information and change over time.
Sometimes you can be denied credit because of information
from a credit report. If so, the Fair Credit Reporting
Act requires the creditor to give you the name, address
and phone number of the credit reporting agency that
supplied the information. You should contact that agency
to find out what your report said. This information
is free if you request it within 60 days of being turned
down for credit. The credit reporting agency can tell
you what's in your report, but only the creditor can
tell you why your application was denied.
If you've been denied credit, or didn't get the rate
or credit terms you want, ask the creditor if a credit
scoring system was used. If so, ask what characteristics
or factors were used in that system, and the best ways
to improve your application. If you get credit, ask
the creditor whether you are getting the best rate and
terms available and, if not, why. If you are not offered
the best rate available because of inaccuracies in your
credit report, be sure to dispute the inaccurate information
in your credit report.
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